LIVE Talk to BoldTrail with Claude or ChatGPTNEW Accept or decline leads right in StreamsNEW CoreHome chat now lives in StreamsNEW Roomvo on REMAX listingsNEW Delegated user access in Streams
For every REMAX office

More leads. More closings. Less guessing.

Your CSM and Account Manager in one place. Quick fixes for where agents get stuck, AI tools that do the heavy lifting, and the Ignite series to get your whole office moving.

Agents using StreamsStreams app
2x
more two-way conversations with leads
6x
more calls logged than agents working outside Streams
1+ hr
saved every day on repetitive tasks

Streams agents log in about 7 times a day and spend less time overall. Based on BoldTrail Streams usage data since March 2026.

BoldTrail Vitals scoreVitals
7 vs 4
median deals a year, Vitals 35+ vs. below 35
75%
more closings for agents in the 35+ zone
4 in 5
agents still below 35. That's your upside.

BoldTrail analysis of 52,975 agents, 12-month Vitals average. Agents who do this close more; results vary.

Where do you want to go?

Just Released

Fresh drops. Try these this week.

The newest features in BoldTrail and Streams, and why your agents will love them.

AI

BoldTrail + Claude or ChatGPT

Agents manage contacts and campaigns just by asking, in the AI they already use.

Streams

Lead Acceptance

Routed leads pop up in Streams to Accept or Decline, and it tells you if someone already claimed it.

Streams

CoreHome chat

CoreHome conversations now live in Streams.

Website

Roomvo for REMAX

Buyers restyle floors, paint and furniture right on your listings. They stay 9 minutes with Roomvo vs. 28 seconds without.

See how it works →
Streams

Delegated user access

Assistants and multi-office users switch accounts in Streams settings without logging out.

The #1 thing to do today

Get BoldTrail Streams.

BoldTrail works the lead. Streams tells you when to strike. Three buttons, one daily habit.

My DayYour zero inbox. Respond and it disappears.
The StreamAlerts the moment a lead heats up.
AI AssistantTap the pink + and just ask.
iPhone
Android
Shift Into Streams A 4-week challenge, one habit a week. 100 calls, 100 texts and 50 contacts on search alerts in 20 workdays.
Live Streams webinars every Wednesday →
Just ask

Not sure what to ask? Start here.

Tap the pink + in Streams and paste one of these. Swap in your own names.

See all 50 Streams prompts →
  • “Who should I call first today and why?”
  • “Which of my leads showed the most activity in the last 48 hours?”
  • “Summarize everything I know about [name] before this showing.”
  • “Which past clients are browsing homes again?”
  • “Draft a check-in for a lead who went quiet 60 days ago, without sounding salesy.”
  • “Set up my top 3 priorities for tomorrow.”
Why leads go cold

Buyers take 23 months.

From first search to keys, and nearly every buyer searches online. The agent who stays in touch the whole way wins.

Buyers
13.1 moPre-research6.6 moActive research4.1 moBuying
Sellers
16 moPre-research5 moActive research2.7 moSelling

BoldTrail keeps them warm the whole way with search alerts, market reports and Smart Campaigns. Streams tells you the moment they heat up.

AI-forward

Let AI do the busywork.

Live now

BoldTrail + Claude or ChatGPT

ClaudeChatGPT

Connect BoldTrail to the AI you already use. Then just ask:

  • “What's on my plate in BoldTrail today?”
  • “Catch me up on [name] before my call.”
  • “Draft [name] a follow-up email. Show me before sending.”
Set it up in 2 minutes

Prompts for Claude or ChatGPT

These use your real BoldTrail contacts, notes and tasks once it’s connected.

  • “Catch me up on [name] before my call.”
  • “Which leads should I focus on this week, and why?”
  • “Turn my BoldTrail tasks for today into a time-blocked schedule around my meetings.”
  • “Here are my notes from today: [paste]. Add each one to the right contact. Show me what you'll add first.”
  • “Draft check-in emails for my 3 hottest leads. Show me before sending.”
Browse all 50 prompts →

Using Streams? See 50 Streams prompts →

AI writes the first draft, you make it yours. Check the facts, and keep client details private.

Streams or Claude/ChatGPT?

When you want to…

Both work with your BoldTrail account. Pick the one that fits the moment.

Streams
ClaudeChatGPT
Use an AI assistant built just for your real estate business
✓
—
Work your business from a dedicated mobile app
✓
—
Access BoldTrail from the AI assistant you already use
—
✓
Plan your day with BoldTrail info alongside your personal priorities
—
✓
Look up contacts, capture notes, manage tasks and prep follow-ups
✓
✓
Use recorded-call insights, where enabled
✓
—
Respond to CoreHome chats
✓
—
Use delegated-user access on mobile
✓
—
Take BoldTrail actions without leaving Claude or ChatGPT
—
✓
StreamsYour real estate business in your pocket, with AI that turns client conversations into clear next steps.Get Streams →
BoldTrail in Claude or ChatGPTBoldTrail inside Claude or ChatGPT. Your real business context, with actions right in your CRM.Set it up →
Get Started

Get ready for Ignite.

Work through these BoldTrail basics before your first session, so our time together is all about the good stuff.

The basics

10 quick wins.

Log in through MAX/Center with your REMAX email, then work through these side by side with BoldTrail. Tick them off as you go.

0 of 10
1Establish your brand
Complete your profile
  1. Top-right menu › My Profile › Edit.
  2. Add a square 512 x 512 headshot and an About Me bio. They show on your website and in your emails.
  3. Add your Agent MLS ID so your listings show up. Separate more than one with a comma, no spaces.
  4. Add your phone, social links and email signature (turn the signature toggle on), then Save.
Review your website
  1. Go to Web & IDX › Website Settings.
  2. Pick your template and color, add your logo and rename the tabs.
  3. Click the blue Save, then check it in an incognito window.
2Add your contacts
Add your first contact
  1. Go to Contacts and add a contact.
  2. Enter a name plus a phone or email.
  3. Pick a status and add a hashtag so you can find them later.
Reach 100 contacts
  1. Sync Gmail or Outlook from the envelope icon at the top of your dashboard.
  2. Import a spreadsheet or another CRM with a CSV (2 to 5 business days).
  3. Export your phone contacts and import them too.
  4. Why 100? Streams needs it to show you who’s heating up.
3Nurture & engage
Send a mass email
  1. Go to Contacts, filter or select the people you want, then click Email.
  2. Write your message and click Send.
  3. Over 250 contacts? Use Marketing › Scheduled Mass Email.
  4. Set your email signature first. Big sends can take up to 24 hours.
Apply a search alert
  1. Open a contact and click Add next to Search Alerts.
  2. Set price, area, beds, baths and type.
  3. Click Save & Send so they get homes right away.
Clear an activity tile
  1. Check your dashboard tiles: New Leads, Questions, Showing Requests, Valuations and New Texts.
  2. Open one and respond. Answer the question or reply to the showing request.
  3. Responding clears it. In Streams, My Day works the same way.
Download the Streams mobile app
  1. Get BoldTrail Streams from the App Store or Google Play. It's the new app built for agents, not the old BoldTrail Agent App.
  2. Sign in with your REMAX email and MAX/Center password.
  3. Allow notifications so you never miss a hot lead.
4Generate fresh leads
Generate 1 website lead
  1. Share your website link or build a squeeze page with a hashtag.
  2. Keep Force Lead Registration on Normal so visitors can sign up.
  3. Call or text them the same day.
Generate 10 website leads
  1. Post 3 to 5 times a week with a squeeze link and a text code.
  2. Put a text code on your signs and flyers.
  3. Run a Promote a Listing Playbook on a new or borrowed listing.
Get Help

What do you need today?

Tap one to get started. You can switch anytime.

Quick fixes

I'm stuck with…

Pick a topic or type your problem. Quick fixes from our Ignite guides and the BoldTrail Help Center.

Need an answer right now?

Ask Montie, BoldTrail's built-in AI help.

Tap the chat bubble at the bottom of BoldTrail. Montie answers how-to questions, troubleshoots things like missing listings or emails landing in spam, and opens a support ticket when it needs a human.

  • Name the area: website, app, Smart Campaigns or CRM.
  • Paste the exact error message.
  • Say what you want to happen.
  • Want to learn at your own pace? BoldTrail Learning Portal →
Quick Guides

The how-to, right here.

Pick a topic, then a how-to. Each one shows why it matters, where to click and the steps.

Can't find it?

Request a fix or a guide.

Tell us what you're stuck on. We'll get back to you and add it here so the next person finds it fast.

Next steps

Then pick your path.

Your first 30 days after the 10 quick wins. One or two moves a week, each with a goal to hit.

  1. Week 1Live in Streams

    Download BoldTrail Streams and turn notifications on. Every morning, open My Day and answer everything on it. One reply clears all of that client’s items.

    Goal: My Day at zero by 10 AMHow-to →
  2. Week 1Answer new leads fast

    Text, then call, every new lead twice in the first 24 hours. Make 3 calls in the first 72 hours. Log every call so it counts.

    Goal: reply in under 2 hoursHow-to →
  3. Week 2Put everyone on autopilot

    Give every contact at least one automation. Fastest win: select your contacts, More Actions, Add Search Alert. Then add a Smart Campaign to new leads.

    Goal: half your contacts on a campaignHow-to →
  4. Week 2Let AI do the prep

    In Streams, tap the pink + and ask: “Who should I call first today and why?” Before a showing: “Summarize everything I know about [name].”

    Goal: 1 AI prompt a dayHow-to →
  5. Week 3Stay in front of past clients

    Turn on Market Reports for your sphere (contact › Marketing section) and Birthdays & Close-iversaries for past clients (Marketing › Birthdays & Anniversaries). Repeat and referral business comes from here.

    Goal: every past client on a touchHow-to →
  6. Week 4Build one lead magnet

    Make a squeeze page for your hottest area (Lead Engine › IDX Squeeze Page), add a hashtag and a text code, and post it 3 times a week. Call everyone who signs up that day.

    Goal: 10 new website leadsHow-to →
  7. Every MondayCheck your Vitals

    Open Vitals, find your lowest score and fix that one thing this week. Aim for 80% or higher, reply in under 2 hours and keep half your contacts on a campaign.

    Goal: 80% or higherHow-to →

Stuck on a step? Visit Get Help.

The Ignite Series

Ignite 60. Train the leaders, light up the office.

A 60-day series for owners, managers, admins, trainers and team leads. Every week you get 3 takeaways and a checklist to teach your agents, so they get more leads, stand out, and make more money.

8 live sessions 60 days 3 takeaways a week 100% free Rolling enrollment Path to Legend Office →
Book a discovery call

The 60 days

Tap a week to see its 3 key takeaways.

101
Week 1Intro & Goal SettingYour goals become the scoreboard
  • See what BoldTrail already does that your office isn’t using yet.
  • Set your 60-day goals: monthly active users, users active 5x a month and Streams users.
  • Meet The Shift, and see what it takes to become a Legend Office.
102
Week 2CRM Basics & AutomationThe foundation of the whole CRM
  • Get contacts in. Aim for 100+ per agent so automation has something to work.
  • Turn on search alerts, market reports, Smart Campaigns and behavioral automation.
  • Learn My Day and the dashboard tiles so nothing waits on you.
201
Week 3Leadership StreamsFewer clicks, more conversions
  • BoldTrail works the lead. Streams tells you when to strike.
  • The 3 daily habits: clear My Day, call who’s heating up, just ask the AI.
  • Get the Streams Easy-Button Kit ready for your agents.
201
Week 4Agent Streams + Goal Check-InWe bring Streams to your agents
  • Phones out: agents download Streams and follow along live.
  • Shift Into Streams: 4 weeks, 100 calls, 100 texts and 50 contacts on search alerts.
  • Check your progress against your Week 1 goals.
301
Week 5Vitals & Smart CampaignsMeasure, then automate
  • Read Vitals: 80% or higher is Great. Fix the lowest part first.
  • Run the 10-Minute Monday to recognize first and coach second.
  • Use Smart Campaigns so every lead gets follow-up, even on busy weeks.
302
Week 6Web PresenceGet found, capture leads, win listings
  • The 20-minute website makeover: template, logo, meta description and Roomvo.
  • Capture leads with squeeze pages, landing pages and text codes.
  • SEO basics: area pages, blogging and patience. It takes 3 to 12 months.
401
Week 7Lead Like a LegendPush your office toward Legend
  • Push your top agents to 80% Vitals and replies in under 2 hours.
  • Check your office against the Legend Office marks: 60% monthly active BoldTrail users, 30% active 5x a month, 50% Streams users.
  • Catch up on new releases, like Lead Acceptance and BoldTrail in Claude or ChatGPT.
  • Teach it back, so your office can keep training on its own.
★
Week 8Celebrate & Goal ReviewShift finishers and your Legend Office check
  • Measure against your Week 1 goals: Vitals, Streams activity and active users.
  • Celebrate Shift finishers and see if your office made Legend Office.
  • Leave with the wrap-up kit: short videos and cheat sheets.
1We teach you.Live, weekly sessions with your leadership team.
2You bring it to your agents.3 takeaways and a checklist each week to teach from.
3Habits take hold.New daily behavior, not another feature announcement.
Spotlight

Offices crushing it.

Real results from REMAX offices going through Ignite 60. More coming as offices finish the series.

Ignite 60 results

REMAX Blue Sky Realty

Cranbrook, British Columbia
Monthly active
58% → 80%14 → 20 agents
Active 5x a month
33% → 56%8 → 14 agents
Streams engaged
17% → 56%4 → 14 agents
Ignite 60 results

REMAX Lighthouse

American Fork, Utah
Monthly active
61% → 80%21 → 27 agents
Active 5x a month
32% → 61%11 → 21 agents
Streams engaged
20% → 59%7 → 20 agents
Legend Office

Become a Legend Office.

For offices with 20+ agents that hit these marks:

60%Monthly active BoldTrail users
30%BoldTrail users active 5x a month
50%Streams users

A Streams login counts toward both BoldTrail marks too.

Path 1Finish Ignite 60 at these marks
or
Path 2Hold them 3 months in a row
  • A spot in the Success Hub Hall of Fame
  • A quarterly shoutout to the REMAX network
  • A seat in the quarterly Legends Circle
  • 1 free Property Boost
  • Direct access to Grayson, your CSM, for office admins

Hall of Fame is forever. Circle seat and CSM access stay while you hold the marks.

Start with Ignite 60
Why BoldTrail

Three reasons it pays off.

It works the lead 24/7.Search alerts, market reports and Smart Campaigns keep every contact warm while you sleep.
Streams tells you when to strike.Get alerted the moment a lead heats up, then call with the full story in hand.
It's already yours.REMAX offices get the full BoldTrail package, Streams included.
Your Team

Real people. Here to help you win.

← Back to the hub
Grayson Ponder
About me

Customer Success Manager for the REMAX Network on BoldTrail Front Office.

Email Grayson

I coach office leaders so they can drive adoption with their own agents. I drive many of the live, phones-out demos in Ignite alongside Kristin, so your team sees it work in real time.

5 yearson the REMAX support team

Every session has two goals.

Make life easier.For you, your admins and every agent in the office.
Help you make more money.More leads, more conversations, more closings.
@graysonponder@insiderealestate.com
☎(803) 515-7144
← Back to the hub
Kristin Williams
About me

Strategic Account Manager for the REMAX Network on BoldTrail.

Email Kristin

Your growth partner and the big-picture planner behind Ignite. I spent years at REMAX headquarters, including five as a franchise consultant, so I know your business from the inside. I help you set the goals, build the plan, and lead your agents to them.

5 yearsas a REMAX franchise consultant

What I focus on.

Your office goals.Growth plans, recruiting, and what success looks like this year.
Getting full value.Making sure you're using everything in your REMAX BoldTrail package.
@kristinwilliams@insiderealestate.com
☎(719) 735-5885
← Back to AI Setup guide · Live now for REMAX

Connect BoldTrail to Claude or ChatGPT.

It takes about 2 minutes. Follow the steps in order.

ClaudeChatGPT

Which AI app do you use?

  1. 1
    Sign in to BoldTrail

    Open BoldTrail in another browser tab and sign in. Leave that tab open.

  2. 2
    Open Settings in Claude

    Click your name in the bottom-left corner, then click Settings.

  3. 3
    Go to Connectors

    Click Connectors, then + Add, then Add custom connector.

  4. 4
    Name it

    In the Name box, type BoldTrail.

  5. 5
    Paste the BoldTrail address

    Copy this address and paste it in the MCP server URL box:

    https://api.boldtrail.com/crm/mcp
    Then click Continue and Add.

  6. 6
    Connect

    Click Connect, then click Allow.

  7. 7
    You’re done! Try it

    Ask Claude: “What’s on my plate in BoldTrail today?”

Something not working?

It asked for my email address

Type the email on your BoldTrail account. To find it, go to your BoldTrail tab and click the profile menu in the top-right corner. It may be different from the email you use for your brokerage. If you’re sent to your brokerage sign-in page next, use your usual login.

It says my email isn’t recognized

Make sure you’re signed in to BoldTrail in another tab. Then type the email exactly as it shows in your BoldTrail profile menu.

It says sign-in was refused

Your account isn’t turned on for this yet. Contact BoldTrail Support and tell them which AI app you’re using. Super Admin accounts can’t connect.

Does it cost anything?

Not from BoldTrail. The connector is included. Most AI apps need a paid plan to connect, and that cost is separate.

Full help article · screenshots & more detailConnect to Claude or ChatGPT with BoldTrail MCP

Still stuck? Tap the chat bubble in BoldTrail to ask Montie or reach BoldTrail Support.

← Back to the hub New · Live in BoldTrail

Roomvo: let buyers restyle any room.

Buyers tap Restyle on a listing photo and try new floors, paint, tile, countertops and furniture, right on your BoldTrail site.

9 minon a listing with Roomvo
28 secwithout it
Up to 170%more showing requests

Time on listing: BoldTrail data since launch. Showing requests: Roomvo’s own number, not a guarantee.

What buyers can do

Change the finishesFloors, paint and wall colors, tile, countertops and appliances.
Start from a stylePick Modern, Scandinavian and more, then tweak each piece.
Furnish an empty roomHelp buyers picture living there, even in a vacant home.
Compare and saveSide-by-side before and after, and download the redesign.

Why it matters for you

Turn it on

  1. 1
    Open Web & IDX

    Find the Roomvo toggle and turn it on. It’s one switch.

  2. 2
    Office admins: turn it on once

    It flows down to every agent site in the office unless an agent changed their own setting.

  3. 3
    Check a listing

    Open one of your office’s listings and look for the Restyle button on the photos.

  4. 4
    Show it off

    Restyle one listing live at your next sales meeting so agents see it work.

Don’t see it?

Roomvo isn’t showing on my listing

It shows on eligible Our Listings (brokerage-owned) where Roomvo supports your MLS. It doesn’t show on WordPress, CoreHome or BoomTown sites.

My MLS isn’t supported

Tell your Success Manager. Only one person per MLS needs to ask, and once it’s connected it’s live for everyone eligible on that MLS.

Can buyers upload their own furniture?

Not yet. They can choose from Roomvo’s styles and pieces.

Something looks broken

Tap the chat bubble in BoldTrail to ask Montie or reach BoldTrail Support.

← Back to StreamsStreams AI Assistant

50 prompts for Streams.

Tap the pink + in Streams, then type or say one. Swap the [brackets] for your real contacts.

The AI Assistant asks before it acts, so nothing happens without your yes. It’s still learning, so if one doesn’t work, reword it. Stuck? Ask it, “What’s a good question to ask you?”

← Back to AIClaude & ChatGPT

50 prompts for Claude or ChatGPT.

30 use your BoldTrail contacts, notes and tasks once it’s connected. 20 work in any AI. Copy one, swap the [brackets] and paste it in.

Needs BoldTrail connected prompts use your real contacts, notes and tasks. Set it up in 2 minutes. The rest work in any AI. AI writes the first draft, you make it yours. Check the facts and keep client details private.